Setup, installation, and configuration issues
How to set up OAuth 2.0
Setting up Universal Print on macOS
Plugging the printer to either 110 or 220 outlet / voltage line
An error occurs when the packaging materials are still installed on the printer
Lexmark CS/CXx31, C/MC3xxx | Proper Ways to Load Paper
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Lexmark Secure by Default FAQS
Printing on Chrome OS Devices
Lexmark CX/CS33x_43x and MC/C3xxx: How to Adjust Line Widths
Setting up Universal Print for Windows
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Amazon Customers: Escalating issues unresolved by Lexmark support
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Downloading and installing the print driver
Setting up a WSD printer for scanning and printing
Obtaining the Menu Settings page (MSP)
Downloading fonts from a PCL 5 or PCL XL driver
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
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Lexmark SNMP MIB and OID Values Explained (February 2025)
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How to use the Service Restore Tool to retrieve previously deployed licenses
Exporting and importing user-defined configuration settings
How to Copy/Upgrade the Printer Base Code via USB Cable
How to Copy/Upgrade the Printer Base Code via Parallel Cable
Capturing a spool or job file in Macintosh OS
VCC configuration file encryption process.
How to change Date and Time & NTP server
Print Issues
Print quality issues
Paper Damage
Paper feed issues
Other issues
Scan and copy issues
Scan and copy quality issues
Paper feed issues
E-mail issues
Configuring Scan to E‑mail or E‑mail alerts
Setting up Gmail SMTP server
Fax issues
etherFAX Support FAQS
Unable to do fax using etherFAX on replacement printers
Missing fax server mode in fax settings with 2.8” panel size
Network and wireless issues
Configuring the 802.1X/EAP authentication on Lexmark wireless devices
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Troubleshooting a network communication failure issue
Printer wireless connection is slow or printer appears unresponsive and drops wireless connection
Resolving a wireless printing issue when using the Comcast/Xfinity and/or Rogers/Shaw cable modems
Network monitoring tools not recognizing a wirelessly connected Lexmark device
Connecting the printer wirelessly on a Windows 8 operating system
Performing a network trace
A network connection error prompts when creating a profile
Installation over WSD port from APW_System package
Capturing an IPDS Trace in AS400 / OS400 Environments
Printer ID on the device information page is not displaying a 15 alphanumeric ID
Paper jams
Inside the printer
Error Codes: 24x.22, 24x.24, 24x.41, & 24x.42
Supplies issues
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Waste Toner Bottle full message is prompted on the control panel
Lexmark CS/CXx31, C/MC3xxx: Cartridge Tray Is Stuck and Unable to Fully Open It
Unable to fully open the front door and cartridge tray gets stuck when tray is extended
Toner leaks or spills found on the printer
Lexmark CS/CXx31, C/MC3xxx: Colors Appear Different or Incorrect After Installing A New Cartridge
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Error codes and messages
Error codes
Error messages
Other troubleshooting
Other Issues
eSF and Option card
Software and Solutions
Security advisories
Lexmark Devices Showing Security Vulnerabilities for jQuery 3.3.1: specifically CVE-2020-7656, CVE-2020-11022, and CVE-2020-11023
Lexmark Security Advisory: TLS Protocol Vulnerability (CVE-2019-1559)
Lexmark Security Advisory: Cross Site Request Forgery Vulnerability (CVE-2020-10095)
Lexmark Security Advisory: Cross Site Request Forgery Vulnerability (CVE-2020-13481)
Lexmark Security Advisory: Wi-Fi Chip Driver Vulnerability (CVE-2019-14816)
Assuring the printer state after the network is compromised by malware, virus, or ransomware attack
Initial setup menus apply insufficient permissions (CVE-2021-44736)
Initial setup menus apply insufficient permissions (CVE-2022-24935)
Embedded web server input sanitization vulnerability (CVE-2021-44734)
PJL directory traversal vulnerability (CVE-2021-44737)
SpringShell (and/or Spring4Shell) vulnerabilities (CVE-2022-22965, CVE-2022-22963)
Embedded web server command injection vulnerability (CVE-2021-44735)
Postscript Buffer overflow (CVE-2021-44738)
Compromised device remains vulnerable after firmware update (CVE-2022-29850)
Security options against FragAttack
OpenSSL v3.0 library vulnerabilities (CVE-2022-3786 and CVE-2022-3602)
Firmware
Firmware release notes
Other firmware update methods
Universal Print Driver release notes
Downgrading printer firmware
Other troubleshooting
Operating System
Windows
Mac