Troubleshooting 240.xx, 241.xx, 242.xx, 243.xx, 244.xx, 245.xx paper jam issues

When the user prints multiple documents, any of the following error codes could appear:

240.xx

241.xx

242.xx

243.xx

244.xx

245.xx

Make sure that the tray guides are properly set
to match the size of the media loaded in the tray.

Check the paper settings
and make sure that it matches the size and type of media loaded in the tray.

Flip over the stack of media
from where the source (tray) of the issue occurs.

If the error message continues, replace media loaded in the tray with new ream
.

Do not overfill the tray and make sure that the media is within the tray fill indicator
.

LEGACY ID: SO8524