Setup, installation, and configuration issues
How to set up OAuth 2.0
Setting up Universal Print on macOS
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Data Recorded for the Print Release 2.x Database
Lexmark CX825 & CX860 ? Media Specification
Change in permissions needed to import / export a configuration file with EC1 firmware
Faxes Received Are Printed Instead of Being Forwarded to a Configured Shortcut
Interact for Lexmark App Version that Supports 8443 Secure Socket Layer (SSL) Port
Lexmark CX/CS82x_72x and Xc/Cxxxx: Internal Search Tool Bar Available in Embedded Web Server (EWS)
What Types of Certificate Algorithms Do Lexmark Printers Support?
Configuring Scan to E‑mail or E‑mail alerts
How to Use cURL Application to Transfer Destination Shortcuts or License Files with MFPs
Configuring the 802.1X/EAP authentication on Lexmark wireless devices
Printing the Menu Settings Page on most touchscreen printers and MFPs
Exporting or importing the Virtual Configuration Center (VCC) 'Bundle.ZIP' configuration file
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Locating the Serial Number, TLI, and Machine Type
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How to Locate the Serial Number for a Multi-Position Staple Hole Punch Finisher
Lexmark CS820 & CX82x ? How to Either Properly Turn Off the Printer or Put it into Sleep Mode
Lexmark CX/CS8xx and XC/Cxxxx: How to Locate the Printer Supplies Serial Numbers and Part Numbers
How to Check the Version of Lexmark Fleet Manager
How to Configure the Lexmark CX72x and CX82x Series MFP to Work with the Google Drive App
How to activate the Network Sniffer for capturing network traces on 2012 and 2016 Lexmark devices
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How to change Date and Time & NTP server
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Lexmark CX/CS8xx_72x and XC/Cxxxx: How to Delete Licenses in Lexmark 2016 Products
How to Add Admin User in the Lexmark CX825, CX860, XC8155, XC8160, and XC8163
How to Disable Accessibility Mode Options
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How to Hide Function 'Icons' on the Home Screen for 2016 Lexmark Printers and MFPs
How to Print a Booklet Using the PostScript Driver on a Laser Printer
How to Change the Default Certificate on 2016 Released Printer Models
How to set up the envelope tray for first time use
Creating a peer to peer network connection with standard Ethernet cable
Lexmark CX/CS8xx and XC/Cxxxx: How to Configure The Envelope Feeder's Tray Settings for Use with Custom Size Envelopes
How to configure Lexmark devices for Common Access Card when using PIV certificate
Lexmark Display Customization 4.2.x help resources and suggested troubleshooting tips
Installation Guide for 2016 Lexmark Printer Common Utilities Package
Missing VCC Key For Encryption Type Setting and Embedded Web Server Does Not Show Password Value
Shipping Tape Found on the Staple Holster of the Multi-Position Staple Punch Finisher
Asset Report Not Counting Mono Pages
Lexmark CX8xx and XCxxxx: A Box Color or Shading Effect Around Embedded Images Within Microsoft PowerPoint
Setup Wizard Runs in an Infinite Loop when a Guest User Does Not Have Administrator Privileges
Lexmark Display Customization App (v.4.5.3): 24-Hour Time Format Not Working
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Hosts or TCP/IP Addresses Not Configured in the Restricted Server List are Still Able to Access the Embedded Web Server and Print
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Lexmark CX/CSx2x and XC/Cxxxx: Paper Size Detection Is Incorrect due to Tray Configuration Issue
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Amazon Customers: Escalating issues unresolved by Lexmark support
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How to Create and Select Custom Size Forms or Paper Sizes in Windows
Installing Lexmark print drivers in macOS
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Capturing a spool or job file in Linux
Capturing a spool or job file in Macintosh OS
Downloading and installing the print driver
Updating the print server firmware via FTP
Adjusting max send/receive speed in fax environments with poor line quality or noisy phone lines
How to 'Block Faxes' or Add a Fax Number to the 'Banned Fax List' with a Laser MFP
Installing the MarkNet N8150, N8250, or N8350 a/b/g/n wireless print server
Server Message Block scanning and other features Supported
Downloading fonts from a PCL 5 or PCL XL driver
Exporting and importing user-defined configuration settings
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
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Lexmark SNMP MIB and OID Values Explained (February 2025)
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Accessibility Resources for Lexmark Products
Setting up Lexmark Mobile Direct Printing with NFC
How to use the Service Restore Tool to retrieve previously deployed licenses
Obtaining the Menu Settings page (MSP)
Issue with upgrading from FW7.x or earlier releases directly to FW22.1-based releases 221.001-221.209
VCC configuration file encryption process.
Print Issues
Print quality issues
Paper feed issues
Other issues
Scan and copy issues
Scan and copy quality issues
Other issues
E-mail issues
Email transmission error codes and recommendations
Unable to Fax Forward to E-mail Address on the MX and CX Series MFPs
User Fails to Receive an E-mail Alert After Successfully Sending an E-mail
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Lexmark C/XC61xx, CS/X82xx, and XC81xx: Washed-out or Non-existent Shades of Gray when Copying
Gmail ignores configured Reply Address in SMTP Setup or E-mail Setup
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Lexmark CX82x_72x and XCxxxx: Customer Support Solution Produces an E-mail Send Error Regardless of Successful Transmission
Scan Center initiated emails result in illegible PDF file on Apple devices running iOS 10 or later
Modifications made to the Send email shortcut are not retained after sending
How to Add or Enable Card Copy Icon for PaperCut-Enabled Devices
Troubleshooting SMTP server not set up ‑ 72.01 error message
Setting up Gmail SMTP server
Troubleshooting an 'E-mail Transmission Failure' or 'E-mail Set up Incomplete' message
Fax issues
Session Initiation Protocol (SIP) Responses For FOIP Failure Diagnosis
etherFAX Support FAQS
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Sudden FOIP Failures That Require a Complete Reboot of the MFP to Recover Functionality
Fax forwarding issues
Fax Slow Dial Issue
Receiving faxes fails after the MFP stands Idle for an extended duration
Unable to send a fax cover page from the computer
Unable to 'Send' a fax
Fax error codes and recommendations
Unable to receive fax
How to Turn On the 'Enable Fax Scans' and 'Driver to Fax' Settings on Laser MFPs
How to Enable PABX for Sending Faxes in a Private Automated Branch Exchange with Lexmark MFPs
How to Set a "Dial Prefix" on a Laser MFP
How to Adjust Fax Redial Values and Fax Redial Frequency
Network and wireless issues
How to Enable SMBv3 Protocol on 2010 - 2012 Lexmark Released Printers
Troubleshooting and reporting wireless issues for products released later than 2017
Installing the MarkNet N8370 802.11ac wireless print server
How to disable Airprint
Troubleshooting a network communication failure issue
Wireless Printer Will Not Boot Up When Using 802.1x Security
Unable to connect to the wireless network using the MarkNet N8350 / N8360 / N8370
Hostnames in HTTP/FTP proxy setting does not work
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Configuring wireless settings via the Embedded Web Server and switch from a wired to wireless connection
Performing a network trace
A network connection error prompts when creating a profile
IP address automatically setting itself to 0.0.0.0 when disconnected from the network
Installation over WSD port from APW_System package
Capturing an IPDS Trace in AS400 / OS400 Environments
Printer ID on the device information page is not displaying a 15 alphanumeric ID
Paper jams
Input tray
Inside the printer
Standard and output bins
MPF and manual feeder
ADF Scanner
Supplies issues
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Lexmark CX860 and XC816x: How to Remove Bottle Insert Covers to Install Ultra High Yield Toner Cartridges
Lexmark CS820 & CX82x ? Excess Toner (Dust) Can Be Found Inside the Printer
The printer locks up when waste toner bottle (WTB) is nearly full
Lexmark CX/CS8xx and Xc/Cxxxx: Waste Toner from the Image Transfer Unit (ITU) Leaks on the Yellow Imaging Unit
Incorrect German Translation for Photoconductor and Developer Unit
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31.xx All supplies missing
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Error codes and messages
Error codes
Error messages
Firmware
Firmware release notes
Other firmware update methods
Universal Print Driver release notes
Downgrading printer firmware
Other troubleshooting
Other troubleshooting
Other Issues
Power, display, noise, and hardware issues
Security advisories
eSF and Option card
Software and Solutions
Operating System
Windows
Mac
Chrome